Below, we've provided the answers to some of our most commonly asked questions. We have done our best to cover a range of topics but if we have missed something specific that you are looking for, please do just drop us an email to email@example.com and we'll get back to you ASAP.
DO THE MEALS COME PRE-PREPARED OR DO I HAVE TO COOK THEM MYSELF?
Our meals are completely cooked and delivered to you in their frozen state. We suggest cooking straight from frozen. It's then a case of simply popping them on the hob, in the microwave or in the oven. Simply follow the instructions on each pack.
DO YOU DO ANY MEALS FOR 1?
Each of our meals serves one and so it's best to order a variety or multiples in order to feed the family.
HOW LONG DO THE MEALS LAST ONCE DEFROSTED?
Each of our meals can be cooked from frozen however should they defrost, keep refrigerated and eat within 48 hours.
CAN I RETURN MY BOX & ICE PACKS SO THAT YOU CAN REUSE THEM?
To return our boxes, wool cool insulation and ice packs to us, simply visit www.clicksit.com/shuroshirin, enter your order number, email address and the product packaging that you're returning and hey presto! A return label will be generated for you to return your packaging to us.
ARE ANY OF YOUR MEALS VEGETARIAN, VEGAN, GLUTEN FREE OR DAIRY FREE?
As part of our range, we offer meals that are within all of the above categories. There's something for everyone.
WHERE CAN I FIND THE FULL INGREDIENTS LIST FOR EACH MEAL?
Full ingredient lists can be found on each item page right here on our website and also on the packaging sleeve.
ARE COOKING INSTRUCTIONS INCLUDED?
The cooking instructions can be found on each individual package - just as you would find in the supermarket. We've also made it super easy to cook a few items from our range at the same time as they all have very similar cooking temperatures and times.
ARE YOUR MEALS HALAL?
Yes. All of our meals are halal. Not only do we use halal meat, but we also do not keep any alcohol or pork in our kitchen.
IS YOUR FOOD SPICY?
We use lots of tasty herbs and spices in our food but don't worry, it's not too hot and spicy - think more herbal and fun.
IS THERE A MINIMUM ORDER AMOUNT?
We have a minimum order of £25.
IS YOUR FOOD HEALTHY?
Not only is our food tasty, it contains a number of superfoods including those with natural anti-inflammatories, antioxidants, vitamin D and vitamin C. A number of our ingredients also boost brain function, lower risk of heart disease, fight arthritis, maintain blood sugar, fight depression and much much more.
WHAT ARE DRIED LIMES AND ARE THEY EDIBLE?
Dried limes are very popular in Persian cuisine. They are essentially fresh limes that have been boiled and then left to dry in the sun. They are completely safe to eat but they are very sour and usually left in the serving bowl. If you like more of a tangy flavour you can squeeze them and mix the juices into the sauce.
DO YOU USE PRESERVATIVES?
We make our beautiful Persian dishes in the same way you would for yourself at home. No preservatives, just nutritious Persian food made for you to enjoy.
HOW CAN I CONTACT YOU?
You can contact us any time with any other questions you have at firstname.lastname@example.org.